FAQs
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 2 business days to process your order and ship out, average shipping times are 3-5 days.
Tracking numbers will be updated after your order has been SHIPPED.
What is your return policy?
All sales with ReFashioned Planet are final. Refunds are only processed based on damages to goods during transit and fulfillment errors such as incorrectly shipped or missing items and within 14 days of receiving the item. Please contact here4u@refashionedplanet.com for additional questions.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
The average shipping time is 3-5 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 2 business days to process your order and ship out, average shipping times are 3-5 days.
Tracking numbers will be updated after your order has been SHIPPED.
What is your return policy?
All sales with ReFashioned Planet are final. Refunds are only processed based on damages to goods during transit and fulfillment errors such as incorrectly shipped or missing items and within 14 days of receiving the item. Please contact here4u@refashionedplanet.com for additional questions.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
The average shipping time is 3-5 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.