Shipping policy

Effective Date: 10/9/23

Thank you for choosing ReFashioned Planet for your fashion needs. We are committed to providing you with a seamless shopping experience, including reliable and efficient shipping services. Please take a moment to review our shipping policy to understand how we handle shipping, delivery, and related matters.

1. Shipping Methods:

We offer several shipping options to cater to your needs:

• Standard Shipping: Our standard shipping method typically takes 3-5 business days to deliver your order. This option is available for both domestic and international orders.

2. Order Processing:

We aim to process and ship your order as quickly as possible. Please allow 2 business days for order processing before your shipment is dispatched. During peak seasons or sales events, processing times may be slightly longer.

3. Shipping Costs:

Shipping costs vary depending on your location, the shipping method selected, and the total weight of your order. You can view the shipping costs at the checkout page before finalizing your purchase.

4. Tracking Your Order:

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and receive real-time updates on its status.

5. Shipping Destinations:

We offer shipping services both domestically and internationally. Please ensure you provide accurate shipping information during checkout to avoid delays or delivery issues.

6. Delivery Times:

Delivery times may vary depending on your location and the chosen shipping method. While we strive to meet estimated delivery times, factors such as customs clearance for international orders or adverse weather conditions may occasionally cause delays.

7. Shipping Restrictions:

We adhere to all relevant shipping regulations and restrictions. Some items, such as hazardous materials, may not be eligible for international shipping. Please check your local customs regulations for any additional restrictions.

8. Missing or Damaged Shipments:

If your order is missing or arrives damaged, please contact our customer support team within 7 days of receiving your order. We will work to resolve the issue promptly.

9. Change of Address:

To ensure a smooth delivery process, please update your shipping address in your account profile before placing an order. If you need to change the address after your order has been placed, please contact our customer support team immediately. We will do our best to accommodate your request if the order has not yet been shipped.

10. Returns and Refunds:

For information on returns and refunds, please refer to our Return Policy.

11. Contact Us:

If you have any questions, concerns, or inquiries about our shipping policy or the status of your order, please don't hesitate to contact our customer support team at here4u@refashionedplanet.com.

By making a purchase with ReFashioned Planet, you agree to adhere to the terms and conditions outlined in this Shipping Policy.

We appreciate your business and look forward to serving you. Thank you for choosing ReFashioned Planet for your fashion needs!